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Identify responsibilities of a team leader in ensuring that organisational standards are met (Unaccredited)

Identify responsibilities of a team leader in ensuring that organisational standards are met

ID: 242821
NQF Level: NQF Level 04
Field: Field 003 – Business, Commerce and Management Studies
Credits: 6

PURPOSE OF THE UNIT STANDARD
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:

  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

UNIT STANDARD RANGE

  • The role of the team leader with reference to their job description and the purpose of the team.
  • ‘Area of responsibility’ includes, but is not limited to, cost centre, section, department or team.
  • ‘Junior managers’ include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • ‘Standard Operating Procedures’ (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • ‘Organisation’ includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1
Explain the role of a team leader in an organisation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1
The role of a team leader in an organisation is explained with reference to their job description.

ASSESSMENT CRITERION 2
The responsibilities of a team leader are explained within the context of a work environment.

ASSESSMENT CRITERION 3
The concepts of authority, responsibility and accountability are explained with reference to the team leader’s own position in an organisation.

ASSESSMENT CRITERION 4
The organising of workers in teams is explained in terms of recognised theory and practice.

SPECIFIC OUTCOME 2
Explain the purpose of the team.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1
The concept of a team is explained according to accepted theory and practice.

ASSESSMENT CRITERION 2
The purpose of the team is explained to the team members according to organisational requirements.

ASSESSMENT CRITERION 3
The role and expected outputs of each member of the team are identified in relation to the purpose.

SPECIFIC OUTCOME 3
Contract with the team members to obtain commitment to achieve organisational standards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1
Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements.

ASSESSMENT CRITERION 2
Time allocations for achieving individual and team objectives are agreed through a process of consultation.

SPECIFIC OUTCOME 4
Implement, monitor and evaluate performance against team objectives and organisational standards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1
Agreed plans are implemented according to Standard Operating Procedures.

ASSESSMENT CRITERION 2
Potential difficulties in achieving the plan are anticipated through reflection and feedback.

ASSESSMENT CRITERION 3
Team outputs are monitored against agreed targets and time allocations.

ASSESSMENT CRITERION 4
Variances to required outputs are identified and corrective action is taken where necessary.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
N/A

UNIT STANDARD DEVELOPMENTAL OUTCOME
N/A

UNIT STANDARD LINKAGES
N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING
The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives.

UNIT STANDARD CCFO ORGANISING
Learners are able to organise and manage themselves while implementing agreed performance plans.

UNIT STANDARD CCFO COLLECTING
The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives.

UNIT STANDARD CCFO COMMUNICATING
The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans.

UNIT STANDARD CCFO DEMONSTRATING
The learner is able to see the world as a set of related systems when relating the team’s purpose and performance to organisational requirements.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE QUALITY ASSURING BODY
Core 58975 National Certificate: Automated Packaging Operations Level 3 NQF Level 03 Reregistered 2015-06-30 As per Learning Programmes recorded against this Qual
Core 57879 National Certificate: Manufacturing of Surface Coatings Level 3 NQF Level 03 Reregistered 2015-06-30 CHIETA
Core 71949 Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly Level 4 NQF Level 04 Reregistered 2015-06-30 MERSETA
Core 64249 Further Education and Training Certificate: Diamond Design and Evaluation Level 4 NQF Level 04 Reregistered 2015-06-30 MQA
Core 64729 Further Education and Training Certificate: Diamond Processing Level 4 NQF Level 04 Reregistered 2015-06-30 MQA
Core 59298 Further Education and Training Certificate: Freight Forwarding and Customs Compliance Level 4 NQF Level 04 Reregistered 2015-06-30 TETA
Core 57712 Further Education and Training Certificate: Generic Management Level 4 NQF Level 04 Reregistered 2015-06-30 As per Learning Programmes recorded against this Qual
Core 58782 Further Education and Training Certificate: Plumbing Level 4 NQF Level 04 Passed the End Date –
Status was “Reregistered”		 2013-11-07 CETA
Core 61670 Further Education and Training Certificate: Railway Construction and Maintenance Level 4 NQF Level 04 Reregistered 2015-06-30 TETA
Elective 74189 National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing Level 3 NQF Level 03 Reregistered 2015-06-30 FOODBEV
Elective 59386 National Certificate: Fresh Meat Processing Level 3 NQF Level 03 Reregistered 2015-06-30 FOODBEV
Elective 58719 National Certificate: Metals Processing Level 3 NQF Level 03 Reregistered 2015-06-30 MERSETA
Elective 79806 National Certificate: Occupational Hygiene and Safety Level 3 NQF Level 03 Reregistered 2015-06-30 As per Learning Programmes recorded against this Qual
Elective 63929 National Certificate: Spirits Production Level 3 NQF Level 03 Reregistered 2015-06-30 FOODBEV
Elective 63869 National Certificate: Winemaking Level 3 NQF Level 03 Reregistered 2015-06-30 FOODBEV
Elective 64697 Further Education and Training Certificate: Community Health Work Level 4 NQF Level 04 Reregistered 2015-06-30 HW SETA
Elective 65589 Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations Level 4 NQF Level 04 Reregistered 2015-06-30 TETA
Elective 64209 Further Education and Training Certificate: Metals Production Level 4 NQF Level 04 Reregistered 2015-06-30 As per Learning Programmes recorded against this Qual
Elective 65529 Further Education and Training Certificate: Transport Operations Level 4 NQF Level 04 Reregistered 2015-06-30 TETA

 

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