Conduct a structured meeting
ID: 242816
NQF Level: NQF Level 04
Field: Field 003 – Business, Commerce and Management Studies
Credits: 5
PURPOSE OF THE UNIT STANDARD
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.
This unit standard is intended for junior managers of organisations.
- The qualifying learner is capable of:
- Preparing for a meeting.
- Conducting a meeting.
- Dealing with differing views in a meeting.
- Distributing records of a meeting.
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.
UNIT STANDARD RANGE
- ‘Documentation’ includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
- Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
- ‘Area of responsibility’ includes, but is not limited to, cost centre, section, department or team.
- ‘Junior managers’ include, but are not limited to, team leaders, supervisors, foremen and section heads.
- ‘Standard Operating Procedures’ (SOPs) may comprise formal written documents or accepted practices in the organisation.
- ‘Organisation’ includes but is not limited to, workplace, work context, work unit, company, department or section.
Specific Outcomes and Assessment Criteria:
SPECIFIC OUTCOME 1
Prepare for a meeting.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
Physical arrangements and attendees required for a meeting are identified and a checklist is prepared and actioned in terms of Standard Operating Procedures.
ASSESSMENT CRITERION 2
The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants are explained in terms of Standard Operating Procedures.
ASSESSMENT CRITERION 3
The purpose of recording a meeting is explained according to Standard Operating Procedures.
ASSESSMENT CRITERION 4
Documents required for a meeting are checked for accuracy and completeness and distributed, according to Standard Operating Procedures.
ASSESSMENT CRITERION 5
Minutes of the previous meeting are checked for accuracy and completeness.
SPECIFIC OUTCOME 2
Conduct a meeting.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
A meeting is conducted according to a preplanned agenda, and/or Standard Operating Procedures.
ASSESSMENT CRITERION 2
Opportunities are created to allow effective participation by people attending the meeting.
ASSESSMENT CRITERION 3
Discussions are summarised and recorded to indicate proposed action, completion date and person responsible.
SPECIFIC OUTCOME 3
Demonstrate techniques to deal with differing views during a meeting.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice.
ASSESSMENT CRITERION 2
A technique is used to create progress in a meeting according to recognised theory and practice.
ASSESSMENT CRITERION RANGE
Techniques include, but are not limited to, summarising, redirecting, paraphrasing, rephrasing, gate keeping and repeating.
SPECIFIC OUTCOME 4
Distribute records for a meeting.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
Records are compiled in such a way to enable the decisions of a meeting to be implemented.
ASSESSMENT CRITERION 2
Records are checked to ensure that they are an accurate reflection, prior to distribution.
ASSESSMENT CRITERION 3
The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings.
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS
- This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
- Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
- Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
- An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA.
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
N/A
UNIT STANDARD DEVELOPMENTAL OUTCOME
N/A
UNIT STANDARD LINKAGES
N/A
Critical Cross-field Outcomes (CCFO):
UNIT STANDARD CCFO ORGANISING
Learners are able to collect, organise and evaluate information when preparing for a meeting.
UNIT STANDARD CCFO COLLECTING
The learner is able to collect, organise and critically evaluate information by ensuring that the required documentation is collated for a meeting.
UNIT STANDARD CCFO COMMUNICATING
Learners are able to communicate effectively and responsibly while conducting a meeting.
UNIT STANDARD CCFO DEMONSTRATING
Learners are able to demonstrate an understanding of the world as a set of related systems recognising how to deal with differing viewpoints while conducting a meeting.
QUALIFICATIONS UTILISING THIS UNIT STANDARD:
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | QUALITY ASSURING BODY | |
| Core | 59098 | Further Education and Training Certificate: Gaming Supervision | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | CATHSSETA |
| Core | 57712 | Further Education and Training Certificate: Generic Management | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | As per Learning Programmes recorded against this Qual |
| Core | 65989 | Further Education and Training Certificate: Human Settlements Development | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | CETA |
| Core | 58337 | Further Education and Training Certificate: Trade Union Practice | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | ETDP SETA |
| Core | 65529 | Further Education and Training Certificate: Transport Operations | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | TETA |
| Core | 80046 | National Certificate: Tactical Road Traffic Operations | Level 5 | NQF Level 05 | Reregistered | 2015-06-30 | SAS SETA |
| Elective | 66449 | National Certificate: Foundry Operations | Level 3 | NQF Level 03 | Passed the End Date – Status was “Reregistered” |
2013-11-07 | MERSETA |
| Elective | 58719 | National Certificate: Metals Processing | Level 3 | NQF Level 03 | Reregistered | 2015-06-30 | MERSETA |
| Elective | 63409 | National Certificate: Wholesale and Retail Operations | Level 3 | NQF Level 03 | Reregistered | 2015-06-30 | W&RSETA |
| Elective | 71949 | Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | MERSETA |
| Elective | 78883 | Further Education and Training Certificate: Autotronics | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | MERSETA |
| Elective | 58761 | Further Education and Training Certificate: Early Childhood Development | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | ETDP SETA |
| Elective | 65589 | Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | TETA |
| Elective | 79687 | Further Education and Training Certificate: Metal and Engineering Manufacturing Processes | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | MERSETA |
| Elective | 64209 | Further Education and Training Certificate: Metals Production | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 77963 | Further Education and Training Certificate: Mining/Exploration Geology | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | MQA |
| Elective | 58779 | Further Education and Training Certificate: Production Technology | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | MERSETA |
| Elective | 57713 | Further Education and Training Certificate: Specialist Security Practices | Level 4 | NQF Level 04 | Reregistered | 2015-06-30 | SAS SETA |
| Elective | 66190 | National Certificate: Adventure Based Learning | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2015-06-30 | CATHSSETA |
| Elective | 58473 | National Diploma: Freight Handling Logistics | Level 5 | NQF Level 05 | Reregistered | 2015-06-30 | TETA |